Negative Customer Feedback

How to Handle Negative Customer FeedbackMaybe it was in person, but most likely it was online.  Customers telling us just how awful we are.  Don’t they realize that’s what we have spouses for?  Just kidding.  We pour blood, sweat and tears into our...
Social Media for Dog Daycares

Social Media for Dog Daycares

Dog Daycares and Social MediaCustomer expectations when it comes to the care of their dogs have risen greatly from where they once were.  A lone cage in a small room doesn’t cut it anymore.  Thankfully, many puppy parents are spending more money on the care of...

Facebook Home Review

Many of you have probably seen the inspirational Facebook ads about their new product: Facebook Home.  Well it’s review time here at Arc Media Group and I’m gonna let you know my thoughts.  Its easy to message (Home merges your text and FB messages),...

Top Ten Tips: Social Media 8 of 10

by Noah Yaughn This post is part of the Top Ten Tips series put on by SCORE.  SCORE is a great organization dedicated to setting small business owners up for success.  I’m so honored to be part of their board and kicking off the Top Ten Tips series.  This is the...